Right of Withdrawal

As a consumer in the European Union, you have the right to withdraw from your order within 14 days of receiving your goods, without giving any reason.

Withdrawal Period

The withdrawal period expires 14 days from the day you, or a third party indicated by you (other than the carrier), take physical possession of the goods.

How to Exercise Your Right of Withdrawal

To exercise your right of withdrawal, you must inform us of your decision by an unequivocal statement (e.g., a letter sent by post or email). You may contact us at:

• Business Name: Creative Vault Marketplace / Faith Wave Record Company
• Email: faithwaverecordcompany@gmail.com
• Address: Wiggins, Mississippi, USA

You may use the model withdrawal form below, but it is not obligatory.

Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract)

To Creative Vault Marketplace, faithwaverecordcompany@gmail.com:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods:

• Ordered on (*) / received on (*):
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if this form is notified on paper):
• Date:

(*) Delete as appropriate.

Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including the cost of delivery (except for supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than 14 days from the day we receive your withdrawal notice.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. You will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

Returning Goods

You must send back the goods or hand them over to us without undue delay and in any event no later than 14 days from the day on which you communicate your withdrawal to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exceptions to the Right of Withdrawal

Please note that the right of withdrawal does not apply to:

• Goods made to your specifications or clearly personalized
• Sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery
• Digital content not supplied on a tangible medium if performance has begun with your prior express consent

If you have any questions about your right of withdrawal, please contact us at faithwaverecordcompany@gmail.com.